Our West Wind Dental team welcomes you to our dental practice in Portage, Michigan! Our goal is to ensure that you have an exceptional experience from start to finish and that the care you receive is innovative, comprehensive, and efficient.
Please read and complete the patient forms below and bring them with you to your reserved dental appointment. If you are unable to complete the new patient paperwork prior to your appointment, please plan to arrive 15 minutes early in order to do so.
If you have x-rays at another office please contact your previous provider to sign their release form and have the records sent to our office before your reserved appointment. Digital records can be sent to firstname.lastname@example.org. If you do not have records to transfer, or are unable to do so prior to your appointment, please plan to have them completed with us at your first appointment. Also, please bring your insurance card and or billing information to every appointment.
Upon arrival, our friendly dental office staff will greet you. The proper paperwork will be provided, insurance cards collected, and all pre-appointment questions will be answered. This process can take some time, so we ask that all patients arrive 10-15 minutes early to avoid any scheduling conflicts. When scheduled a week or more in advance for your new patient comprehensive appointment, your paperwork will be mailed to you.
Once the intake process is completed, you will be escorted back by one of our hygienists. Necessary radiographs will be taken, follow-up health and dental history questions will be reviewed, and a comprehensive periodontal screening will be completed. Dr. Hamilton or Dr. Muehleise will then evaluate all information provided and perform a thorough oral cancer screening. A full comprehensive exam, including your head and neck, will be completed and treatment options/plans created.
If there are no pressing dental concerns, one of our highly skilled hygienists will complete your prophylactic cleaning. In case of emergency dental issues, the dentist may decide to treat you immediately. In this case, your dental cleaning will be scheduled for a future date.
Upon completion of your appointment, our front desk team members will present you with treatment and payment options for future appointments. Friendly reminders will be provided via personal phone call and text and/or email for future scheduled appointments.
Monday: 7:00 am-4:50 pm, closed for lunch from 12:00-1:00 pm (door will be locked)
Tuesday: 7:00 am-2:00 pm
Wednesday: 7:00 am-4:50 pm, closed for lunch from 12:00-1:00 pm (door will be locked)
Thursday: 7:00 am-2:00 pm
Friday: 7:00 am-noon